Privacy Policy

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Privacy Policy

Who We Are

Our website address is: https://surveyhut.co.uk.

Comments

When visitors leave comments on the site, we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help with spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site, you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded Content from Other Websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who We Share Your Data With

If you request a password reset, your IP address will be included in the reset email.

How Long We Retain Your Data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What Rights You Have Over Your Data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where We Send Your Data

Visitor comments may be checked through an automated spam detection service.

Testimonials

Laura Jackson
Thank you
Excellent customer service - even responded out of hours (absolutely not something I’d expect from someone)! We opted for the Level 2 RICS survey - flagged up quite a few bits we were not expecting! Worth having done! :)
Rob Aldridge
Love the drone photos
We’ve used Survey Hut twice this year for Level 3 survey and now we wouldn’t use anyone else. They've been incredibly thorough & able to easily guide us through the report. He’s also followed up with a phone call to discuss and put our mind at ease. A lovely feature has been drone footage of the roof, chimney and a Birds Eye view of the property.
Kirsty Mandale
Amazing service
Really good company, keep you well informed. We had a level 2 survey done on the property we were interested in and they went above and beyond for us. The information was very clear on what needed doing and how urgently.
Sue Murphy
Rob is amazing!
Highly recommend Survey Hut. Twice now we’ve used their services and not been disappointed. Our most recent survey went ahead as planned despite the adverse weather conditions ❄️. The report was out within 72 hours and Rob even had the time to go through the report with us over the phone. Extremely pleased with the service provided, thanks Rob and all your colleagues.
Ali F
Great to get peace of mind
Professional service through the process. Hassle free, with timely communication. The survey report at the end was extremely comprehensive with the option of a follow up phone call to discuss it. Could not fault Survey Hut - highly recommend for peace of mind.